Error: "Apache Tomcat/4.0.1 - HTTP Status 500 - Internal Server" Error with ZFD4 Agent installed when trying to login to http://www.visa.com.ar

(Last modified: 21Apr2004)

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fact

Novell ZENworks for Desktops 4

Novell ZENworks for Desktops 4 Agent

symptom

Error: "Apache Tomcat/4.0.1 - HTTP Status 500 - Internal Server" Error with ZFD4 Agent installed when trying to login to http://www.visa.com.ar under Commercial Cards.

fix

Steps to Duplicate:

1.  Go and access http://www.visa.com.ar
2.  Then click on "Visa Home"
3.  Then click on "Para socios"
4.  Then enter any user and pswd you will get an invalid login error, but not the Error 500 attached. This happens with our without the Mgmt Agent .
 
BUT
 
5.  If you go and access http://www.visa.com.ar 
6.  Then click on "Visa Home"
7.  Then on click on "Commercial Cards"
8.  Then enter any user and pswd you will get an invalid login error if you don´t have the Mgmt Agent) but you will get an Error 500 if have it installed.

RESULTS: 
1.  On the first link under "Para Sucios" you will get an invalid login error, but not the Error 500 attached. This happens with our without the Mgmt Agent.
2.  On the second link under "Commercial Cards" you will get an invalid login error if you don´t have the Mgmt Agent) but you will get an Error 500 if have it installed.

Rename the NOVINET.DLL file if you are not using Xtier.

document

Document Title: Error: "Apache Tomcat/4.0.1 - HTTP Status 500 - Internal Server" Error with ZFD4 Agent installed when trying to login to http://www.visa.com.ar under Commercial Cards.
Document ID: 10078706
Solution ID: NOVL85783
Creation Date: 13Jan2003
Modified Date: 21Apr2004
Novell Product Class:Management Products

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