Appointments show incorrect time in WebAccess
(Last modified: 10Dec2004)
This document (10076257) is provided subject to the disclaimer at the end of this document.
fact
Novell GroupWise 6
Novell GroupWise 6.5
Novell GroupWise WebAccess
symptom
Appointments show incorrect time in WebAccess
Email show incorrect time in WebAccess
Appointments show one hour off in WebAccess
Email show one hour off in WebAccess
Daylight Saving Time Change does not seem to be synchronized to the user level
change
The Daylight Saving Time End Settings were manually changed from last Sunday in September to last Sunday in October in the timezone definition
fix
Reported to development
If the user has set their timezone in WebAccess at a time when the timezone definition was incorrect then the appointment and mail times will show incorrectly. Changing these settings in ConsoleOne does not change the values held within the user database, so the user will continue to see the wrong time.
Workaround: Manually change the Time Zone Setting in the WebAccess client from the current setting to something else and then back again. The timezone setting is on the Options screen.
In GroupWise 6.5 SP4 GWCheck has been modified to include an option to remove these timezone settings from the user database.
Download the latest SP4 agents (to run GWCheck from within ConsoleOne) or the latest SP4 GWCheck, if available. In the GWCheck interface select Reset Client Option under Actions and then enter ClearTZ on the Misc tab. Hit Run. This will clear the TZ fields for all the selected users.
document
| Document Title: | Appointments show incorrect time in WebAccess |
| Document ID: | 10076257 |
| Solution ID: | NOVL83623 |
| Creation Date: | 30Oct2002 |
| Modified Date: | 10Dec2004 |
| Novell Product Class: | Groupware |
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