Can you automate clearing the GWIA queues to remove corrupt Internet email?

(Last modified: 23Aug2005)

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goal

Is there an automated way to clear GWIA queues when a corrupt message is received from the Internet?

fact

Novell GroupWise 6

Novell GroupWise Internet Agent

fix

No. The GWIA and MTA should be brought down manually and the the following folders can be renamed to "clear" the GWIA processes (000.PRC, DEFER, GWHOLD, GWPROB, RECEIVE, RESULT, SEND, WPCSIN, WPCSOUT). After the folder are renamed, the agents can be relaunched and the problem file is no longer involved.
The only way to find the bad message is to go through the DEFER, SEND, RECEIVE, WPSCIN and WPCSOUT and move the messages, a few at a time, into the newly created directories. It is typically the oldest message. When you find a message that does not process or causes a problem then delete it.

document

Document Title:	Can you automate clearing the GWIA queues to remove corrupt Internet email?
Document ID:	10075205
Solution ID:	NOVL82748
Creation Date:	02Oct2002
Modified Date:	23Aug2005
Novell Product Class:	Groupware

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