ZfD4 ODBC error when running Inventory Report.

(Last modified: 18Nov2003)

This document (10074502) is provided subject to the disclaimer at the end of this document.

fact

Novell ZENworks for Desktops 4

Novell ZENworks Inventory Reporting

Novell ConsoleOne 1.3.3

symptom

ZfD4 ODBC error when running Inventory Report.

Error in Report Viewer: "Unable to log into the database.  Ensure that the ODBC driver is installed properly."

fix

Follow the steps in the On-line documentation "Prerequisites for Generating Inventory Reports".  This error will occur if the SYBASEODBC.ZIP file from the ZfD4 Companion CD is not extracted to the correct location on the workstation where ConsoleOne is being run from and/or if the steps in the ODBCREADME.TXT are not followed correctly. 

document

Document Title: ZfD4 ODBC error when running Inventory Report.
Document ID: 10074502
Solution ID: NOVL82227
Creation Date: 12Sep2002
Modified Date: 18Nov2003
Novell Product Class:Management Products

disclaimer

The Origin of this information may be internal or external to Novell. Novell makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Novell makes no explicit or implied claims to the validity of this information.
Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.