Error: "997 nds server service won't start, overlapped IO is in progress"
(Last modified: 30Aug2005)
This document (10071486) is provided subject to the disclaimer at the end of this document.
fact
Microsoft Windows 2000
Novell eDirectory 8.7 for All Platforms
Novell eDirectory 8.7.1 for All Platforms
Novell eDirectory 8.6 for Windows 2000
Novell eDirectory 8.6 for Windows NT
Novell eDirectory 8.5 for Windows 2000
Novell eDirectory 8.5 for Windows NT 4.0
symptom
Error: "997 nds server service won't start, overlapped IO is in progress"
eDirectory database is closed and will not open
Getting insufficient disk space error
NDS Server service will not start without the above error
cause
eDirectory database is corrupt
fix
There are two ways to resolve this problem. The first is to try running DSREPAIR to repair the corrupt database. The second option is to remove DS from the Win2k server and reinstall DS.
To use DSREPAIR to fix the problem, you will need to run DSREPAIR in protected mode since the DSREPAIR.DLM service isn't available. Do the following:
1. Open a command prompt and go to the novell\NDS\DIBFiles directory.
2. At the prompt type ..\dhost DSREPAIR and hit Enter
3. If you get an error saying the database is closed, click OK
4. Once DSREPAIR starts, go to Repair and then Local DS Database Repair
5. Accept the default options and start the repair
6. If the repair finishes successfully, try to exit out of DSREPAIR and hopefully the database will unlock itself.
If the above option doesn't work, you'll need to remove DS from the server. You can do this using the install.dlm. If the server held any Master replicas, you'll need to designate other servers as the new Masters. To try to gracefully remove DS, go back to the novell\NDS\DIBFiles directory and type ..\dhost install. This will bring up the NDS Install Utility. Once open try to Remove Directory Services from this server and Finish. If you get an error here, you may have to delete the DIB files from the DIBFiles directory. NOTE: if you do this, you will need to manually delete the NDS server object and any other server related objects from the tree. Use ..\dhost install again if you need to and try to reinstall DS on the server.
note
It has been noted with some customers that if the dsrepair process does not successfully clear this error, a full power cycle of the affected server after the repair has completed resolves the issue without the need for removal of eDirectory.
document
| Document Title: | Error: "997 nds server service won't start, overlapped IO is in progress" |
| Document ID: | 10071486 |
| Solution ID: | NOVL80138 |
| Creation Date: | 28May2002 |
| Modified Date: | 30Aug2005 |
| Novell Product Class: | Groupware Novell eDirectory |
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