Volume SYS out of space on NetWare 5.x server running Norton Antivirus 7.0x

(Last modified: 09Oct2002)

This document (10063837) is provided subject to the disclaimer at the end of this document.

goal

fact

Novell NetWare 5.x

Symantec Norton Anti-Virus 7.x

symptom

SYS volume is out of space.

cause

Norton Antivirus (NAV) logging feature generating enormous log files when logging desktop scans by client workstations. Log files will increase to the size of the available space on the volume. Default installation is to SYS volume, so log files in SYS:NAV\LOGS would grow until volume was full.

Known issue with NAV 7.0x.

Problem is documented at Symantec's support site here

fix

Install later version (7.5x) of NAV (per Symantec) or configure logs to be deleted daily per Symantec's advisory.

Workarounds involve standard solutions for dealing with full SYS volume: Try deleting swap file if located on SYS, use TOOLBOX or NETBASIC Shell to delete log files for NAV or DSRepair or other files which can be safely deleted or moved to another location.

See Solution NOVL43266 for more possible actions to handle a full SYS volume.

document

Document Title:	Volume SYS out of space on NetWare 5.x server running Norton Antivirus 7.0x
Document ID:	10063837
Solution ID:	NOVL54282
Creation Date:	30Jul2001
Modified Date:	09Oct2002
Novell Product Class:	NetWare

disclaimer

The Origin of this information may be internal or external to Novell. Novell makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Novell makes no explicit or implied claims to the validity of this information.
Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.