WebAccess fails to load in Protected Memory on a NetWare server

(Last modified: 31Jul2003)

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fact

Novell GroupWise Enhancement Pack

Support Pack 3

WebAccess

NetWare 5.1

symptom

WebAccess fails to load in Protected Memory on a NetWare server

Error: CMC Initialization of the GroupWise domain database failed (f107)

GWINTER: CMC initialization of the GroupWise domain database failed (f107)
Here is the full message seen on the Console of the netware server:
GWCMC Installed

GWINTER: CMC initialization of the GroupWise domain database failed (f107)
GWINTER: Terminating WebAccess Server
SRV_IMG:ungwgate

GWIA: Unload requested

fact

Running WebAccess remotely, meaning the WebAccess agent is running on a different box than where the domain directory structure is located.  There is no problem loading WebAccess into Protected Memory on the same box that contains the domain directory that owns the WebAccess gateway.

fix

This issue has been reported to development

You can workaround the F107 error by loading DSAPI.NLM into the same protected memory space where you are loading GW WebAccess.  To load muliple NLMs into protected memory,  put multiple load statements into an NCF file and then load that NCF file using the command

PROTECT <ncf file name>

For example, to load DSAPI and then GWINTER.NLM (the WebAccess agent) into protected memory, you would create an NCF file (we will call ours STARTGWA.NCF) and in that file you would put:

load dsapi.nlm
LOAD GWINTER @GWINTER.CFG (or whatever your WebAccess configuration file is named)

Typing PROTECT STARTGWA.NCF at the server console will then will create a new memory space called STARTGWA and load in DSAPI and all of the GW WebAccess modules (anything you specify in that NCF file).

An alternate solution/workaround is to delete the WebAccess gateway object and its directories, create a new secondary domain on the server which was running the WebAccess agents, and reinstall the WebAccess gateway under the new secondary domain.   Novell cannot duplicate the problem of loading WebAccess into Protected Memory when running WebAccess on the same box that contains the domain directory structures.

document

Document Title: WebAccess fails to load in Protected Memory on a NetWare server
Document ID: 10063398
Solution ID: NOVL52338
Creation Date: 06Jul2001
Modified Date: 31Jul2003
Novell Product Class:Groupware

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