Error: "Error 20. Record Manager Inactive"

(Last modified: 19Jul2001)

This document (10018323) is provided subject to the disclaimer at the end of this document.

fact

BTRIEVE Error 20 with BorderManager and TCPIP

Formerly TID 2950309

Novell BorderManager 3.0

IWSP6a

BTrieve 6.10f

Error 20

symptom

When loading BorderManager and a Third Party Proprietary Application (Bank Teller), which is designed to utilize BTRIEVE.NLM we receive an error.

Error: "Error 20. Record Manager Inactive"

Note: when using the "BINDERY.EXE" utility It is learned that when we have this problem the Btrieve SAP Server entry is not storing the correct internal server address. With a delay statement the Btrieve SAP Server entry is the correct internal server address.

fix

The only solution around this issue is to issue a Delay of 10 seconds when loading the TCPIP and BorderManager.  This should provide sufficient time for the Btrieve to react.  This is a timing issue which seems to be only affected with the Proprietary application ( Bank teller) that you are running inconjunction with the BorderManager and TCPIP while using Btrieve 6.10f.

document

Document Title:	Error: "Error 20. Record Manager Inactive"
Document ID:	10018323
Solution ID:	1.0.33364356.2351895
Creation Date:	06Oct1999
Modified Date:	19Jul2001
Novell Product Class:	Novell BorderManager Services

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