Problems with Excel after installing GroupWise

(Last modified: 29Oct2005)

This document (10017211) is provided subject to the disclaimer at the end of this document.

fact

Novell GroupWise 5.5

Novell GroupWise 5.5 Enhancement Pack

GroupWise 6

Novell GroupWise Document Management

symptom

Problems with Excel after installing GroupWise

How to disable or remove Excel integration

After installing the GW 5.5.x client with Microsoft Excel integration two Excel issues occur:
        File | Close in Excel does not close the document
        Microsoft's X in the upper right corner to close the program does not work.

fix

STEP 1:  Disable Excel integration in the GroupWise client by going to  Tools | Options | Documents | Integration  then highlight the option for "Microsoft Excel Worksheet" and select "Disabled".

STEP 2:  With Explorer, go to the XLSTART directory which is a directory where Excel "Add-Ins" go.  Look for either GWXL97.XLA or GWXLUS.XLA.  Delete these files.  (Note that these files may be on the server, if they are running Excel from the network).

STEP 3:  In Excel reset the Worksheet Menu Bar by going to  View | Toolbars | Customize | Toolbars...  then select "Worksheet Menu Bar" and hit Reset...   This screen also shows a "Standard" toolbar which sometimes must also be reset.

NOTES:

In one case the steps mentioned above were taken but the ability to select File|Close was still not enabled.  Upon further investigation we found that the customer had an XLSTART directory on the network that Excel was finding where the GroupWise integration "Add-Ins".

In another case the steps mentioned above were taken except for Step 3.  The original problems were fixed however a new problem occurred.  File | Open in Excel returned error: Cannot find GWXL97.XLA.  Performing Step 3 above resolved this problem.

There is an alternative issue seen with Excel 2000 which can be resolved by following  Microsoft Support Article 327856

document

Document Title:	Problems with Excel after installing GroupWise
Document ID:	10017211
Solution ID:	1.0.22007164.2332138
Creation Date:	22Sep1999
Modified Date:	29Oct2005
Novell Product Class:	Groupware NetWare

disclaimer

The Origin of this information may be internal or external to Novell. Novell makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Novell makes no explicit or implied claims to the validity of this information.
Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.