Error: [Volume name] could NOT be mounted. Some or all volume segments cannot be located

(Last modified: 22Oct2002)

This document (10014861) is provided subject to the disclaimer at the end of this document.

fact

Novell NetWare 5.0

Novell NetWare 4.2

Novell NetWare 4.11

Novell NetWare 3.12

formerly tid 2950155

symptom

Error: [Volume name]  could NOT be mounted. Some or all volume segments cannot be located

Volume will not mount.

cause

This often caused by hardware failures:  MotherBoard, Controller Cards, Drive Jumpers, BIOS settings.  Can also be caused by Virus.

fix

Find the missing volume segments by using Monitor=>Disk Information=><Select the Drive that contains the Volume>=>Volume Segments on Drive(Select For List)

This will show  the volume segments on the drive. Volumes can be made up of multiple segments that reside on one drive or multiple drives. If one drive dies and it held one segment of that volume then the whole volume is lost because it is incomplete and therefore can not mount. In this situation the volume needs to be recreated and restored from backup.

Errors that reflect that the segment has a different start and stop block are sometimes related to BIOS settings for the Hard Drive if the drive configuration in the BIOS was changed.

Run a Virus Scan on the server boot partition. The Stealth Virus has been known to cause this error and when removed the volumes mounted properly.

Ensure all disk drivers are loaded.

If there is no backup of what was on the drive and the data must be retrieved contact OnTrack Data Recovery ( http://www.ontrack.com )  for further assistance.

Also, if drives have been mirrored, and a partition is out of sync, no volumes will show up. You will need to use the F3 key in install, nwconfig nlms to resync these drives with themselves.

Related TID'S:
                        10027525  How to Remirror or Reduplex drives
                        10011562   How to add a volume segment to an existing volume in NetWare
                        10014859   New Hardware Will Not See Volume    
                        2948646   Some or all volume segments could not be found

http://support.novell.com/cgi-bin/search/searchtid.cgi?/2948646.htm 

document

Document Title: Error: [Volume name]  could NOT be mounted. Some or all volume segments cannot be located
Document ID: 10014861
Solution ID: 4.0.31308223.2286411
Creation Date: 21Aug1999
Modified Date: 22Oct2002
Novell Product Class:NetWare

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