Which modem type/script is right for my USRobotics Sportster 28.8, 33.6, or 56k x2 modem?

(Last modified: 09Oct2002)

This document (10010837) is provided subject to the disclaimer at the end of this document.

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US Robotics Modems

Formerly TID 2908766

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Which modem type/script is right for my USRobotics Sportster 28.8, 33.6, or 56k x2 modem?

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There are a few items to consider when selecting a script for your Sportster:

Make sure you have the latest set of updated scripts. These are downloadable in the patch NWCMOD.EXE. Carefully follow the installation instructions in NWCMOD.TXT.

Terminology: Some Sportster modems ship as 33.6 modems. In the past, they were sold as 28.8 modems, even though they already had the capability of using 33.6. For purposes of this document, "Sportster 28.8" refers to the modem labelled 28.8, even if that modem can do 33.6. "Sportster 33.6" only refers to modems which are specifically labelled "33.6". [Note: Even if the appropriate script for your modem says 28.8, connections at 33.6 will still be possible, if the modem firmware allows it.]

56k (x2) Sportster modems: Choose the modem type "USRobotics Sportster 56k Fax (x2)".
***NOTE: Your actual connection speed will depend upon the modem as well as the type and quality of phone lines and phone equipment in use. If you cannot get "x2 performance" out of your modem, contact USRobotics for assistance.

You will need to determine the BIOS revision of your Sportster. This information can be obtained by attaching a modem to a workstation (or mapping to it via NASI or WIN2NCS) and sending the command:
ati7
This will return several pieces of information. The part to take note of is the "Supervisor date" or "Eprom date". The month and year should be sufficient to determine the right script. On some Sportster modems, the color of the plastic block containing the dip switches on the back of the modem is an indicator of the BIOS revision. Some of the most common BIOS dates and the scripts which have proven to work with them are:

Sportster 33.6, Eprom date 8-96 or 12-96, correct modem type is "USRobotics Sportster 33.6 Faxmodem".
Sportster 33.6, Eprom date 3-96, correct modem type is "USRobotics Sportster 28800 V.34+V.FC".
Sportster 28.8, Eprom date 3-96 (tan or off-white bank of switches); Correct modem type is "USRobotics Sportster 28800(C)"
Sportster 28.8, Eprom date 10-95 (black bank); Correct modem type is "USRobotics Sportster 28800 V.34(1)"
Sportster 28.8, Supervisor date 4-95 (red bank); Correct modem type is "USRobotics Sportster 28800"
Sportster 28.8, Supervisor date 11-94; Correct modem type is "USRobotics Sportster V.34 28.8K"

If your BIOS date does not appear on this list, you may need to try several of the scripts in order to find one which works. On a server, the modem should be able to reach a WAITING status. In addition, it should be able to complete a PPPRNS connection for a dial-in client. If it cannot complete a PPPRNS connection, it may not be the correct script, even if the modem initialized without error.

If you modem's BIOS is newer than any listed in this document and none of the scripts work well with it, contact Novell about the possibility of having a new script written.

Also, USRobotics can be contacted for BIOS upgrades. For example, if you have a Sportster with BIOS Supervisor date 11-94 and the above named script still does not get your modem functioning, you should upgrade to a newer BIOS and choose the modem type accordingly.

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document

Document Title: Which modem type/script is right for my USRobotics Sportster 28.8, 33.6, or 56k x2 modem?
Document ID: 10010837
Solution ID: 4.0.1764510.2210692
Creation Date: 30Jun1999
Modified Date: 09Oct2002
Novell Product Class:Connectivity Products

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The Origin of this information may be internal or external to Novell. Novell makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Novell makes no explicit or implied claims to the validity of this information.
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