Error: "The 'MAPI Session Handle' of the Novell GroupWise 'Object Request Broker' could not be accessed. The address book cannot run (error

(Last modified: 02Feb2005)

This document (10008334) is provided subject to the disclaimer at the end of this document.

fact

Novell GroupWise 5.5

Novell GroupWise 5.2

Novell GroupWise 32-bit Client

Standard installation

Microsoft Windows 95

Only one workstation with problem

Microsoft Outlook 97

GroupWise 6.5

symptom

Error: "The 'MAPI Session Handle' of the Novell GroupWise 'Object Request Broker' could not be accessed. The address book cannot run (error status: 0x80004005)."

Error: "GroupWise is not properly installed.  The Address Book component could not be initialized.  Please run GroupWise Setup, or contact your system administrator."

Errors during client install

Click "OK" the client shuts down

change

Uninstalled Outlook by deleting files not using Windows uninstall program

cause

Corrupt MAPI portion of the install process.  

fix

1. Uninstall Windows messaging.
2. Uninstall GroupWise using GWCA55US.EXE
3. Uninstall Microsoft Outlook.
4. Reinstall windows messaging and reinstall GroupWise.

Another solution is to delete the following registry key: and reinstall the GroupWise client. HKEY_CURRENT_USER\Software\Novell\GroupWise\Address Book - User Interface

Another solution is rename mapi32.dll to mapi32.dl_ , then reinstall GW65

document

Document Title: Error: "The 'MAPI Session Handle' of the Novell GroupWise 'Object Request Broker' could not be accessed. The address book cannot run (error status: 0x80004005)."
Document ID: 10008334
Solution ID: 1.0.485434.1865847
Creation Date: 02Nov1998
Modified Date: 02Feb2005
Novell Product Class:Groupware
NetWare

disclaimer

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