Novell

This is Your Open EnterpriseTM

ZCM 10.2.x/10.3.x Agent Cleanup Utility 1.1

This document (5074210) is provided subject to the disclaimer at the end of this document.

patches this patch supersedes

FileProductStatusPatch
ZCM10.2 AgentCleanup.zipZENworks 10 Configuration Management SP2ObsoleteZCM 10.2.x Agent Cleanup Utility
ZCM10.2 AgentCleanup.zipZENworks 10 Configuration Management 10.2.1ObsoleteZCM 10.2.x Agent Cleanup Utility
ZCM10.2 AgentCleanup.zipZENworks 10 Configuration Management 10.2.2ObsoleteZCM 10.2.x Agent Cleanup Utility

patches that supersede this patch

ProductStatusNext Superceded ByLast Superceded By
Novell ZENworks 10 Configuration Management 10.2.1ObsoleteZCM 10.2.x/10.3.x Agent Cleanup Utility 1.2ZCM 10.2.x/10.3.x Agent Cleanup Utility 1.2
Novell ZENworks 10 Configuration Management 10.2.2ObsoleteZCM 10.2.x/10.3.x Agent Cleanup Utility 1.2ZCM 10.2.x/10.3.x Agent Cleanup Utility 1.2
Novell ZENworks 10 Configuration Management SP2ObsoleteZCM 10.2.x/10.3.x Agent Cleanup Utility 1.2ZCM 10.2.x/10.3.x Agent Cleanup Utility 1.2
Novell ZENworks 10 Configuration Management SP3ObsoleteZCM 10.2.x/10.3.x Agent Cleanup Utility 1.2ZCM 10.2.x/10.3.x Agent Cleanup Utility 1.2
Novell ZENworks 10 Configuration Management 10.3.1ObsoleteZCM 10.2.x/10.3.x Agent Cleanup Utility 1.2ZCM 10.2.x/10.3.x Agent Cleanup Utility 1.2

patch attributes

Security patch: No
Priority: Optional
Distribution Type: Public

document

Revision: 10
Document ID: 5074210
Creation Date: 2010-04-23 08:40:31
Modified Date: 2010-10-29 23:36:38

abstract

This patch contains a utility AgentCleanup.exe which can be used to "clean up" a failed ZCM 10 Agent install, if it cannot be uninstalled by other means, in order for a reinstall to be attempted. Version 1.1 has several improvements over the previous version.

details

Overview: There are occasions when a ZCM 10 Agent installation fails on a managed device, and cannot be uninstalled by other means. This utility can be used to "clean up" the managed device so that a reinstallation can be attempted.

System Requirements: Managed Windows device (i.e., Windows workstation). This version has been tested on ZCM 10.0-10.3.0

Installation: extract the executable and the readme from the zip file. Follow the instructions in the readme. Note that this must be run as an administrator, and a reboot of the workstation is required after running the utility.

Uninstalling: delete the files

Known Problems and Limitations: This should not be used to attempt to remove the agent from a Primary server, or from a Satellite server before the satellite roles have been removed.

Technical Support Information: Novell Technical Support

change log

1 June 2010 - added information to show that this applies to ZCM 10.3 also
10 August 2010 - added information to show that the utility must be run as an administrator

file contents

Files IncludedSizeDate
AgentCleanup1.1.zip23.8 KB (24427)2010-04-23 08:38:13
readme_5074210.htmlN/A2010-10-29 23:36:40

disclaimer

The Origin of this information may be internal or external to Novell. Novell makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Novell makes no explicit or implied claims to the validity of this information. Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.

Novell is a registered trademark of Novell, Inc. in the United States and other countries. SUSE is a registered trademark of SUSE Linux AG, a Novell business. *All third-party trademarks are the property of their respective owners.

© 2007 Novell, Inc. All Rights Reserved.