ZENworks 7 Desktop Management Support Pack 1 Interim Release 3a HP1
This document (5035600) is provided subject to the disclaimer at the end of this document.
patches this patch supersedes
patches that supersede this patch
| Product | Status | Next Superceded By | Last Superceded By |
|---|---|---|---|
| Novell ZENworks 7 SP1 Desktop Management | Obsolete | ZDM7SP1IR3a_HP2.zip | ZDM7SP1IR3a_HP2.zip |
patch attributes
document
abstract
ZENworks 7 Desktop Management Support Pack 1 Interim Release 3a Hot Patch 1 (ZDM 7 SP1 IR3a HP1) contains updates to ZENworks 7 Desktop Management with Support Pack 1 (ZDM 7 SP1) See list of symptoms listed in TID 3484245 at Novell Support.
details
Overview:
ZENworks 7 Desktop Management Support Pack 1 Interim Release 3a HP1 contains contains updates to ZENworks 7 Desktop Management with Support Pack 1 since Support Pack 1 Interim Release 3a, and includes Imaging support for new NIC drivers such as e1000, e1000e, tg3, b44.
Note that the imaging files contained in this patch are the same as those in the previously supplied patch named ZDM7IR3a_Imaging_SLES10SP2_Patch_2.zip
System Requirements:
ZENworks 7 Desktop Management Support Pack 1 Interim Release 3a HP1 (ZDM 7 SP1 IR3aHP1) requires ZENworks 7 Desktop Management with Support Pack 1 or later. However, we recommend ZENworks 7 Desktop Management with Support Pack 1 Interim Release 3a (ZDM 7 SP1 IR3a).
Installation:
Downloading and Extracting Interim Release 3a HP1 for Windows and NetWare:
To prepare ZENworks 7 Desktop Management with SP1 Interim Release 3a HP1 (IR3aHP1), download zdm7sp1ir3a_hp1.zip, and extract to a suitable location. NOTE:We recommend that you extract this Hot Patch to the root of a local drive of a Windows workstation or to the root of a network server volume because it contains directory paths that could exceed the DOS limits.
The .zip extracts to a folder named zdm7sp1ir3a_hp1.
Installing the Hot Patch on Windows or NetWare:
Upgrading requires that you install ZDM7SP1IR3aHP1 to the Desktop Management Server first, then the Middle Tier Server (if present), then the Desktop Management Agent.
Updating a NetWare Server
Use the following steps when you install ZENworks 7 Desktop Management with SP1 IR3a HP1 on a Novell NetWare® server where you previously installed ZENworks 7 with SP1 or later Desktop Management Server software:
1.Unload all copies of Novell ConsoleOne® running on the NetWare server.
2.(Conditional for servers running Workstation Imaging) Unload imgserv.nlm or run zfdstop.ncf.
3.(Conditional for servers running Workstation Inventory) Type the following command at the server console to unload Java-based inventory processes:
STOPSER *
4.From the location where you extracted the hot patch files, open the zdm7sp1ir3a_hp1 folder, double-click winsetup.exe to start the hot patch installation program, then click Installation.
5.Click Desktop Management Services, then follow the prompts displayed by the Installation Wizard.
The IR3a HP1 installation program updates only the ZENworks 7 Desktop Management components that you previously installed. If you want to install other components, they must be installed from the shipping version of ZENworks 7 Desktop Management with Support Pack 1 before they can be updated with this program.
6.When the installation program is complete, reboot the server to restart the updated services.
Updating a Microsoft Windows Server
Use the following steps when you install ZENworks 7 Desktop Management with SP1 IR3a HP1 on a Microsoft Windows server where you previously installed ZENworks for Desktops Server software:
1.Unload all copies of ConsoleOne running on the Windows server.
2.From the Windows server desktop, click Start > Settings > Control Panel > NDS Services > then stop the following services:
imgserv.dlm
zenimgds.dlm
3.From the Windows Control Panel, click Administrative Tools > Services, then stop the following services if they are running:
Novell Inventory Service
Novell Database - Sybase
Novell Zen Web Server
Wake On LAN Service
ZENworks Workstation Import Services
ZENworks Workstation Removal Services
any other ZENworks services listed
4.From the location where you extracted the interim release files, open the zdm7sp1ir3a_hp1 folder, double-click winsetup.exe to start the interim release installation program, then click Installation.
5.Click Desktop Management Services, then follow the prompts displayed by the Installation Wizard.
The IR3a HP1 installation program updates only the ZENworks 7 Desktop Management with SP1 components that you previously installed. If you want to install other components, they must be installed from the shipping version of ZENworks 7 Desktop Management with SP1 before they can be updated with this program.
6.When the installation program is complete, reboot the server to restart the updated services.
Updating the Middle Tier Server:
The following instructions apply when you install ZENworks 7 Desktop Management with SP1 IR3a HP1 on a server where you previously installed ZENworks Middle Tier Server software. The Middle Tier Server IR3a HP1 installation updates a limited number of files only; it is not a complete Installation.
1.From the network location where you extracted the hot patch files, open the zdm7sp1ir3a_hp1 folder, double-click winsetup.exe to start the hot patch installation program, then click Install.
2.Click Middle Tier Server.
IMPORTANT:As the installation program initiates on a Windows server, it attempts to unload the IIS Admin Service. You must also make sure that ncplw32 and wm.exe are also unloaded before the installation proceeds.
To do this, open the Control Panel, then click Administrative Tools > click Services, then stop the Workstation Manager service. Unload the following services that use ncplw32.dll:
Novell iFolder
Novell Application Launcher
3.Follow the prompts displayed by the Installation Wizard.
You will need to enter your user name and password for the server where you are upgrading the Middle Tier Server to IR3a HP1.
4.When the installation program is complete, reboot the server to restart the updated services
Updating the Desktop Management Agent
Interim Release 3a Hot Patch 1 is a self-contained MSI package (zfdagent.msi) uninstalls any previously installed zfdagent.msi before installing itself.
Manually Installing Desktop Management Agent Interim Release 3a Hot Patch 1:
1.At the workstation, access the network location (or insert a burned CD image) of the winsetup.exe program.
2.Click Desktop Management Agents to launch the installation program, zfdagent.msi.
3.On the first installation page of the Installation Wizard, read the introductory text > click Next.
4.Read the License Agreement. If you agree to the terms of the license, click Yes.
or
Click No if you do not agree to the licensing terms. This closes the installation program.
5.On the Select Features page, select the features that you want to install to the workstation.
6.On the General Settings page, enter the DNS name or IP address of the Middle Tier Server that the agent will be connecting to, enter the HTTP or HTTPS port number that the Apache Web Server (NetWare) or the IIS Web Server (Windows) will use to listen for the Agent login, then click Next.
If you will not be using a Middle Tier Server, you can leave this field blank.
IMPORTANT:When designating a secure (HTTPS) port, you must use port 443.
The IP address or DNS name and the port number let the workstation access the Apache Web server on the Middle Tier Server, which will pass on the authentication credentials to the Desktop Management Server.
If you are installing to a workstation that doesnt have a Novell Client installed, you will see the Workstation Manager Settings dialog box after the General settings page. On this page, you can customize the settings for the Workstation Manager feature.
7.On the Novell Application Launcher/Windows Startup Options page, choose to launch either the Application Explorer or Application Window (or neither) on startup, then click Next.
8.On the Summary page, review the settings you have selected for the Desktop Management Agent installation. If they are correct, click Next. If you want to change the settings, click Back.
9.On the Completion page, select the option to restart the workstation, then click Finish.
Using the Novell Application Launcher to Distribute and Install the Desktop Management Agent:
The following content is included in this section:
Browsing to the Extracted Management Agent MSI Packages:
The hot patch .zip extracts a folder named zdm7sp1ir3a_hp1. This folder contains a subfolder, named \agentinstall, which contains the following language subfolders and files:
chinsess\zdfagent.msi (Chinese Simplified MSI installation)
chinsest\zdfagent.msi (Chinese Traditional MSI installation)
deutsch\zfdagent.msi (German MSI installation)
english\zfdagent.msi (English MSI installation)
espanol\zfdagent.msi (Spanish MSI installation)
francais\zfdagent.msi (French MSI installation)
nihongo\zfdagent.msi (Japanese MSI installation)
portugue\zfdagent.msi (Portuguese MSI installation)
Use the path to the localized MSI package of your choice when you create the Application object that will be distributed to users.
Creating and Configuring the MSI Application Object
Use the following steps to create and configure zfdagent.msi as an Application object prior to distributing it to user workstations.
1.In ConsoleOne, right-click the container where you want to create the Application object, click New, then click Object to display the New Object dialog box.
2.In the New Application dialog box, select the Application that has an .MSI File option, then click Next.
3.Specify the path to the .msi file.
The file should be in the network location where you extracted zdm7sp1ir3a_hp1.zip, in the zdm7sp1ir3a_hp1\agentinstall\language folder.
4.Click Next, then modify the fields as necessary to customize the Application object.
5.Click Next, then define the system requirements that a workstation must meet before the Agent MSI will be distributed to it.
6.Click Next, then associate the Agent MSI Application object with the users or workstations where you want to distribute it.
7.Click Next, review the Application object settings, then click Finish to create the Application object.
Modifying MSI Features in the Application Object:
By default, the zfdagent.msi in this Hot Patch will install all of the features you have installed previously installed with the Desktop Management Agent, and no more. If you are installing this Hot Patch (actually a new Desktop Management Agent MSI package) on a workstation for the first time, all of the following features are installed unless you de-select them:
Application Launcher
Workstation Manager
Workstation Inventory
Remote Management (with Mirror Driver)
Workstation Imaging
If you want to change what is installed by the new MSI, you can add MSI features as public properties of the zfdagent.msi. Use the following steps to modify the list of installed features:
1.On the Properties page of the MSI tab of the Application Object, click Add to display the Select Property to Add dialog box.
2.In the Value Name field, enter ADDLOCAL as the property name, then specify the property's value in the Value Data field. Use one or more of the following feature names as a property value:
ApplicationLauncher
WorkstationManager
RemoteManagement
MirrorDriver (this value can be used only with the RemoteManagement value)
Imaging
Inventory
You can add more than one of these values to the list by separating them with a comma (no spaces). For example, if you wanted to add Application Launcher and Workstation Manager as features, you would type ADDLOCAL as the property and ApplicationLauncher, WorkstationManager as the values for that property.
IMPORTANT:Command line parameters used for deploying MSI packages are case-sensitive.
3.Click OK to add the property to the Properties list.
Running the MSI Application Object in Silent Mode:
If you want to run the Agent MSI in silent mode, set the user interface to Silent on the Icon page of the Identification tab of the object properties.
Distributing the Desktop Management Agent
The most efficient method for installing the Desktop Management Agent is to distribute it to workstations as an MSI application using the Novell Application Launcher.
Uninstalling: refer to the ZENworks documentation at http://www.novell.com/documentation/zenworks.html.
Technical Support Information: Novell Technical Support
file contents
| Files Included | Size | Date |
|---|---|---|
| ZDM7SP1IR3a_HP1.zip | 657.5 MB (689483804) | 2008-09-18 04:44:41 |
| readme_5035600.html | N/A | 2008-12-11 08:53:48 |
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