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ZCM 10 causing high utilization on NCC

This document (5007440) is provided subject to the disclaimer at the end of this document.

patches this patch supersedes

This patch does not supersede any other patches.

patches that supersede this patch

ProductStatusNext Superceded ByLast Superceded By
Novell ZENworks Configuration ManagementObsoleteZCM 10.0.2 Patch for server high utilization and unresponsivenessZCM 10.0.2 Patch for server high utilization and unresponsiveness

patch attributes

Security patch: No
Priority: Optional
Distribution Type: Field Test File

document

Revision: 6
Document ID: 5007440
Creation Date: 2007-12-13 11:04:21
Modified Date: 2008-05-15 08:51:05

technical support

This Field Test File is supported by Novell Technical Services.

abstract

This patch contains updated datamodel files that fix a problem where ZCM 10 is causing high utilization on NCC.

details

Overview:
Some ZCM servers were connecting to Novell Customer Center repeatedly causing high utilization problems.

System Requirements:
It is recommended that this patch be applied to ZENworks Configuration Management version 10.0.1, but this patch can be applied to ZCM 10.0.0

Installation:
Make a backup copy of the following files:
%ZENWORKS_HOME%\lib\java\datamodel-framework.jar
%ZENWORKS_HOME%\lib\java\core-datamodel-addons.jar

On a ZCM Linux Server, manually copy the files in this patch to:

/opt/novell/zenworks/java/lib
run "/etc/init.d/novell-zenserver restart"
run "/etc/init.d/novell-zenloader restart"

On a ZCM Windows Server, manually copy the files in this patch to:

%ZENWORKS_HOME%\lib\java
Restart the "Novell ZENworks Server" service
Restart the "Novell ZENworks Loader" service

Uninstalling:
Restore the backup copy of the files

Known Problems and Limitations:
None

Technical Support Information:
Novell Technical Support

change log

348244 - ZCM causing high utilization on NCC Servers

file contents

Files IncludedSizeDate
datamodel-framework.jar1.8 MB (1889149)2007-12-13 10:05:22
core-datamodel-addons.jar2.7 MB (2852132)2007-12-13 10:05:22
readme_5007440.htmlN/A2008-05-15 08:51:07

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