"n4u_send_command failed..." upgrading to eDirectory 8.8.2

This document (3484188) is provided subject to the disclaimer at the end of this document.

Environment

Novell eDirectory 8.7.3.9 for Linux
Novell eDirectory 8.8.2 for Linux
Novell Identity Manager 3.0.1
Novell Identity Manager 3.5
Novell SUSE Linux Enterprise Server 9
Novell SUSE Linux Enterprise Server 10

Situation

Symptoms: Upgrade from 8.7.3.9 to 8.8.2 on SLES 9.3 fails
Details: When running "ndsconfig upgrade --config-file" the upgrade gets to the point of"Starting the server 'ndsd'...." and then the following error is seen

Checking if server is ready to service requests... Command socket error: No such file or directory. ErrorCode=2

Sep 27 17:07:21 n4u_send_command failed with error code=-1

Command socket error: No such file or directory. ErrorCode=2

Sep 27 17:07:41 n4u_send_command failed with error code=-1

Command socket error: No such file or directory. ErrorCode=2

Sep 27 17:08:01 n4u_send_command failed with error code=-1

Command socket error: No such file or directory. ErrorCode=2

Sep 27 17:08:21 n4u_send_command failed with error code=-1

Command socket error: No such file or directory. ErrorCode=2

Sep 27 17:08:41 n4u_send_command failed with error code=-1

Server down. Please check /var/opt/novell/eDirectory/log/ndsd.log for details.
NOTE: ndsconfig upgrade does not not create the /etc/opt/novell/eDirectory/conf/.edir/instances.0 and ndsd won't start.

Resolution

Before running the ndsconfig upgrade process (ie "ndsconfig upgrade --config-file /etc/nds.conf")...

  • Re-install Novell Identity Manager version 3.0 or above using the "-DCLUSTER_INSTALL="true" switch" [./dirxml_linux.bin -DCLUSTER_INSTALL="true"]NOTE: The /etc/opt/novell/eDirectory/conf/.edir/instances.0 file should be created and contain the path to new nds.conf
    • >>>>>>>> instances.0 contents<<<<<<<<<<
    • /etc/opt/novell/eDirectory/conf/nds.conf
    • >>>>>>>>>>>>>><<<<<<<<<<<<<<<<<<

  • Set the path using the /opt/novell/eDirectory/bin/ndspath utility.
    • One example is to create a .bashrc file in the /root directory and have the following in the file:     . /opt/novell/eDirectory/bin/ndspath

The problem occurs because the IDM packages are still installed in the older locations like /usr/lib and /usr/lib/nds-modules whereas the newer eDirectory packages are Linux Standards Base (LSB) compliant and are installed in the newer paths that are set by the ndspath command. Therefore, attempts to load IDM from the older paths crash eDirectory process and leads to the command socket errors. Therefore, installing IDM again with the new paths is the solution for this issue.

See the online eDirectory documentation on how to migrate to eDirectory 8.8.2: http://www.novell.com/documentation/edir88/edirin88/index.html?page=/documentation/edir88/edirin88/data/b2jbgs5.html



+ Novell Identity Manager Compliance Management Resource Kit & Analyzer

+ Novell Identity Manager Implementing Password Management

 

Document

Document ID:3484188
Creation Date:10-11-2007
Modified Date:04-26-2012
Novell Product:eDirectory
Novell Product:Identity Manager
Novell Product:SUSE Linux Enterprise Server

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.